User Manual · Section 9

Billing & Plans

Capture for free, see the value with your own eyes, and pay only when you are ready to put it to use.

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Jug Scope is built so the work pays for itself. You can pick up your borescope and capture a complete inspection without paying a cent — reviewing every image, every cylinder, right there on your iPad. When you are ready to get that work out of the app — uploading it, exporting it, sharing it with your shop or an engine analyst — a subscription gives you access to those features, and a small per-inspection unlock covers the specific inspection you are sending out.

For owners — One subscription covers your airplane, year-round. Borescope your engine as often as you like, compare it over time, and review everything in-app. When you are ready to send an inspection out, a one-time unlock covers that specific inspection permanently.

For shops — One plan covers your whole operation across every customer tail you touch. Capture and review as many inspections as you want — and when a customer needs a deliverable, a one-time per-inspection unlock gives them a permanently accessible record.

During beta: Billing is turned off entirely. Every feature — capture, review, upload, export, and sharing — is open to beta testers at no charge, and you will not be asked to subscribe. The plans described below are how Jug Scope works at public launch.

9.1 What is free, and what a subscription unlocks

The dividing line is deliberate, and it is in your favor: capturing an inspection is always free. You can run a complete, guided inspection of every cylinder — all eleven views, every cylinder, start to finish — and review every image, without a subscription.

A subscription enables the things you do with a finished inspection. Uploading, exporting, and sharing all require an active subscription plus a per-inspection unlock for each inspection you send out ($49 for your first, $99 for each additional). The subscription is your ongoing access to the tool; the per-inspection unlock is the one-time charge for a specific deliverable.

  • Upload — saving an inspection to your Jug Scope Cloud library and sending it out for expert analysis.
  • Export — packaging an inspection as a shareable archive, a ZIP, or images saved to your Photos library.
  • Sharing — sending an inspection to your shop, to a customer, or to another account.

Once you unlock an inspection, it is open permanently — for you and for anyone you send it to, regardless of whether they have a subscription.

Tip — This is why it is worth running a full inspection before you ever think about paying. You get to experience exactly what Jug Scope produces — a complete, organized record — and decide for yourself whether unlocking it is worth it, with the real thing in front of you.

9.2 Individual plans (for aircraft owners)

If you own your airplane and do your own borescope inspections, the Individual plan is built for you. It is tail-scoped — your subscription covers a specific aircraft (by tail number), which keeps the price honest: you pay for the airplane you actually fly, not for capacity you will never use.

Individual plans scale with how many aircraft you own:

  • One to five aircraft — choose the number of tails your subscription covers.
  • Unlimited — covers every aircraft you own, with no count to manage. A good fit if you have a hangar full of airplanes or expect to add more.

Each plan is available on a monthly or annual billing cycle. Annual is the better value for most owners, since a typical owner does only a handful of inspections a year.

Adding an aircraft later is painless. When you claim a new tail beyond what your plan covers, Jug Scope offers to move you up a tier in place — your existing subscription simply expands to cover the new aircraft, and the App Store prorates the difference. You are never juggling separate subscriptions for separate airplanes.

Aircraft coveredMonthlyAnnual
1 aircraft$4.99/mo$49.99/yr
2 aircraft$9.99/mo$99.99/yr
3 aircraft$14.99/mo$149.99/yr
4 aircraft$19.99/mo$199.99/yr
5 aircraft$24.99/mo$249.99/yr
Unlimited$29.99/mo$299.99/yr

Annual billing works out to roughly two months free compared to paying monthly — worth it for any owner who plans to keep the app through the year.

For owners — Buy for the airplane you have today. If you add another next year, bumping your plan up a tail takes a tap, and you only pay the difference — no canceling, no re-subscribing, no losing your history.

9.3 Shop plan (for maintenance shops)

The Shop plan is built for a maintenance shop inspecting many customers' aircraft. Unlike an Individual plan, it is not tied to any one tail — it covers your shop's inspection volume across any aircraft you work on. Whether a customer brings in a Cherokee today and a Bonanza tomorrow, the same subscription covers both.

The Shop plan is $29.99/month or $299.99/year, and includes a 14-day free trial — enough time to put it through a real inspection season before your card is ever charged.

For larger purchases, shops can also buy by credit card or invoice through Airworthy Labs directly, rather than through the App Store. This is a business-to-business option intended for shops making volume purchases; everyday Individual customers use the App Store.

For shops — One plan, every customer tail, predictable cost. Inspect whatever rolls into the bay without thinking about which airplane is "covered" — and for volume buying, work with us directly on card or invoice billing.

9.4 Unlocking a single inspection

Not everyone needs a subscription. Sometimes you have exactly one inspection you want to send out — a pre-buy on an airplane you are considering, or a one-time check before a trip. For that, Jug Scope lets you unlock a single inspection with a one-time purchase, instead of subscribing. Unlocking your first inspection is $49; each additional inspection is $99.

Here is the part worth understanding clearly: when you pay to unlock an inspection, that inspection is unlocked permanently, and the unlock travels with it. It is a property of the inspection itself, not of your account. So if a shop unlocks an inspection and sends it to you, it arrives already unlocked — you can open, review, and keep it without a subscription or a purchase of your own. Pay once, and that inspection is open for good, for whoever holds it.

For owners — Considering a one-time pre-buy inspection? Unlock just that inspection and send it out — no subscription required, and the buyer or your mechanic can open it on their end without paying again.

For shops — Unlocking an inspection you have created means you can hand the customer a fully accessible record. They do not need a Jug Scope subscription to open what you sent.

During beta: Single-inspection unlocking is not enforced. Every inspection is fully accessible to beta testers without unlocking.

9.5 How subscribing works

Subscribing is a short, guided flow — you answer a couple of questions and Jug Scope picks the right plan for you, so there is no wall of options to decode.

  1. Choose your tier. Individual (you own the airplane) or Shop (you inspect customers' aircraft).
  2. For Individual — choose how many aircraft your plan should cover (one to five, or Unlimited).
  3. Choose your billing cycle — monthly or annual.
  4. Review the single plan Jug Scope has selected from your answers, with its price.
  5. Tap Subscribe and confirm the purchase with the App Store, the same way you confirm any other App Store subscription.

Your subscription is billed through the App Store and renews automatically at the end of each cycle. You can cancel anytime from your Apple ID settings, and access continues through the end of the period you have already paid for.

9.6 Managing your subscription

Everything about your subscription is reachable from Settings.

  • Refresh subscription status. If you have just subscribed, switched devices, or changed your plan and the app has not caught up, open Settings → Subscription and tap Refresh Subscription Status. Jug Scope re-checks with the App Store and updates immediately.
  • Restore a purchase on a new device. Sign in with the same Apple ID you subscribed with, and your access follows you — there is nothing separate to restore by hand.
  • Change or cancel your plan. Upgrades, downgrades, and cancellation are handled in your Apple ID subscription settings. Upgrades take effect right away (prorated); downgrades and cancellations take effect at your next renewal.

Tip — A renewal banner appears on the Home screen when your subscription needs attention. For Shop-family plans, the banner reads "Renewal needs attention" with the note "Your subscription is in a grace period — update billing to keep access." Tap it to go straight to your subscription settings so a lapse never catches you mid-inspection-season.

9.7 Billing questions

Is there a per-image or per-inspection fee?

There is no per-image fee. A subscription covers unlimited capture and in-app review — you can borescope and review as often as you like, across the aircraft your plan covers, without any per-inspection charge for that work. However, exporting or sharing an inspection always requires a one-time inspection unlock ($49 for your first export, $99 for each additional one) — and this applies to everyone, including active subscribers. The unlock is permanent: once you unlock an inspection, it stays open for anyone who receives it. Subscribers who never need to export pay nothing beyond their subscription; subscribers who do export pay the per-inspection unlock each time.

Can I switch from monthly to annual, or add an aircraft?

Yes. Adding an aircraft moves you up a tier in place (prorated). Switching billing cycles is handled in your Apple ID subscription settings.

Do subscriptions auto-renew?

Yes, through the App Store, until you cancel. You can cancel anytime and keep access through the period you have paid for.

How do refunds work?

Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com.

Do you offer shop or fleet pricing?

Yes — see the Shop plan above, including direct card or invoice billing for volume purchases.