Support

Help & Support

Answers to common questions, plus how to reach us.

Getting Started

Jug Scope runs on iPad and iPhone with iOS/iPadOS 17 or later. USB-C borescope support requires iPad. WiFi borescopes work on both iPad and iPhone.
A Savvy Aviation account is needed to upload inspections directly to Savvy for professional analysis. You can use the app without one and still capture, organize, and export images via AirDrop, email, or Files.
USB-C (iPad only): Plug the borescope into your iPad's USB-C port. The app detects it automatically.

WiFi: Power on your borescope and connect to its WiFi network in Settings. Return to the app — it auto-detects the borescope from its SSID. See our guide for detailed instructions.

Borescope Compatibility

The app includes pre-configured WiFi borescope profiles for Vividia W03/AirBox (recommended for aviation), Depstech WF028 (supported — note: no articulation, not recommended for aviation use), and Teslong TD500 (supported). Any USB-C UVC borescope works automatically on iPad. See the full compatibility list.
  1. Confirm your iPad/iPhone is connected to the borescope's WiFi network (check in Settings > WiFi).
  2. Power-cycle the borescope — turn it off, wait 5 seconds, turn it on.
  3. Move the borescope closer to the device — within 3 feet is best.
  4. In the app, go to Settings > Borescope and confirm the correct profile is selected for your model.
  5. If your borescope isn't listed, try "Custom WiFi" and enter the stream URL from the manufacturer.
Still stuck? Contact us with your borescope make and model.
No. iPhone does not support UVC external cameras. USB-C borescopes require iPad (iPadOS 17+). On iPhone, use a WiFi borescope instead.

Using the App

66 images for a 6-cylinder engine (11 views per cylinder). 44 images for a 4-cylinder engine. Additional images if you use the extended component imaging feature.
Yes. Navigate to any view for any cylinder and retake the image. The app supports multi-capture — you can keep multiple takes and select the best one.
Yes. Every feature works without internet. The only feature that requires connectivity is uploading to Savvy Aviation. All images, reference photos, and inspection data are stored locally on your device.
In Settings, link your Savvy Aviation account (one-time setup). Then from any completed inspection, tap Export > Upload to Savvy. The app packages and uploads all images with the correct metadata.

Troubleshooting

USB-C: Check that your borescope is plugged in securely. Try unplugging and reinserting. Some USB-C hubs don't pass through UVC video — connect the borescope directly to the iPad.

WiFi: Confirm you're connected to the borescope's WiFi network in Settings. The borescope should be powered on and broadcasting. Check that the correct borescope profile is selected in the app.
Move the borescope closer to the iPad/iPhone (within 3 feet). WiFi borescopes stream over MJPEG, and signal quality degrades with distance. Also try adjusting LED brightness on the borescope — too bright causes washout, too dim causes noise. Clean the borescope lens.
This is most often caused by low device memory. Close other apps running in the background, especially video or camera apps. If the problem persists, please email us with your device model, iOS version, and borescope model. If you are a TestFlight tester, use Settings > Send Debug Log to send diagnostic data automatically.
Contact

Need more help?

Email Support

We typically respond within 24 hours.

Release Notes

What's New

Version 1.01

March 2026

Initial Release (Beta 1)

  • Guided 11-view borescope inspection protocol
  • Reference images for every cylinder view
  • WiFi borescope support (Vividia, Depstech WF028, Teslong TD500)
  • USB-C borescope support (iPad)
  • Multi-capture per view
  • Direct upload to Savvy Aviation
  • Full EXIF metadata embedding
  • Sign in with Apple registration
  • iPhone and iPad support, all orientations
  • Light and dark mode